Support
We offer a range of support solutions:
Contract – includes subscription to our Web Helpdesk, standard rate phone support, remote connection & site visits if required
- Instant Remote Support – immediate help direct to your desktop, all that is required is Internet access.
Call us first for an access code.
Enter code.
Click connect.Click Chat; available normally between 9am and 5pm GMT during the working week.
Outside these hours Leave a message.
Site Visits – as required, charged on a visit by visit basis
Our support options are flexible and can be mixed and matched to suit your requirements.
Please call us to discuss the most beneficial and cost effective support solution for your business.
Training
Training is a very important part of what we do. If you get it right from the start th en fewer problems mean increased productivity and ultimately greater profits for your company.
We offer a wide range of training courses to suit your needs from Windows New User to Advanced courses in Word, Excel and Access and specific training in solicitor’s accounts and case management software. We can tailor the training to your exact requirements and specialise in bespoke courses.
Training usually takes place at your place of work using your hardware and software as it will be more familiar, although this again can be tailored to your needs. We can now offer remote bespoke training from half to two hour, one to one sessions – all you need is Internet access.